Shipping policy
Shipping Policy
Effective Date: March 23, 2026
1. Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Rates & Delivery Estimates Shipping rates are calculated at checkout based on your location and selected shipping method. Estimated delivery times are:
- Standard Shipping: 5–10 business days
- Expedited Shipping: 2–5 business days
- Express Shipping: 1–3 business days
Delivery times are estimates and not guaranteed.
3. Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
4. Domestic Shipping (U.S.) We ship to all 50 U.S. states. Free shipping may be available on qualifying orders — check our current promotions at checkout.
5. International Shipping We currently ship to select international destinations. International customers are responsible for any customs duties, taxes, or import fees assessed by their country.
6. Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [your support email] with your order number and photos (if applicable). We'll work to resolve the issue promptly.
7. Incorrect Address Please ensure your shipping address is correct at checkout. J & J Accessories is not responsible for orders shipped to an incorrect address provided by the customer.
8. Contact Us For shipping questions, reach us at [your support email].